Shipping policy

Shipping Policy

Thank you for choosing OmniMax Labs! Below is our complete shipping policy, including processing times, domestic and international shipping, and how we handle delivery issues.

📦 Order Processing

  • Orders are processed Monday through Friday (excluding holidays).

  • Please allow 1–2 business days for processing before shipment.

  • Once your order ships, you'll receive a tracking number via email.

🚚 Domestic Shipping (USA)

Standard Shipping

  • Estimated delivery: 3–7 business days

  • Carriers: USPS, UPS, or FedEx

  • Flat-rate or calculated at checkout

Expedited Shipping

  • Estimated delivery: 1–3 business days

  • Rates vary based on location and speed

🌍 International Shipping

Yes—we ship worldwide!

  • Delivery time: Typically 7–21 business days, depending on your country and local customs.

  • Carrier: USPS, DHL, UPS, or your local postal service

  • Customs & Duties: Customers are responsible for any applicable import taxes, duties, or customs fees upon delivery.

Note: Customs processing may cause delays outside our control.

❗ Shipping Issues

If your order is delayed, lost, or marked as “delivered” but not received:

  • Contact us within 7 days of the expected delivery date.

  • We’ll work with the carrier to resolve the issue as quickly as possible.

📝 Incorrect Addresses

Double-check your shipping details before confirming your order.
If you enter an incorrect address and your order has not yet shipped, contact us immediately at Hello@OmniMaxLabs.com.

💬 Questions?

We're here to help! Reach out to our customer service team at:
📧 Hello@OmniMaxLabs.com